Policies.

 

Age:

If your 17yr olds & younger a parent or a guardian must accompany you

Scheduling Policy: 

Once you schedule an appointment; that time is reserved exclusively for you. We do understand that sometimes emergencies happen and you’re not able to follow through on your scheduled appointment. However, that time is reserved special for you, therefore please give us a call / Text to provide a verbal notice of cancellation (required) no later than 24 hour prior to your scheduled appointment. Emails won’t be accepted as a cancellation notice. 

Cancellation Policy: 

Cancellation is required 24 hrs prior to appointment, failure to cancel within the required time will result in a FEE of $25 late-cancellation charged. Remember this time is reserved exclusively for you.

No Shows: 

If you completely miss your appointment without any notice you will be charged a no-show charge of $45.00. Appointments cancelled during or after your scheduled appointment time will be considered a no show.

Prepaid Package Deals: 

Clients who have pre-paid for packages of any service, who are a no show or have late cancellation for their scheduled appointment will automatically be deducted the  fee from the package balance. We reserve the right to refuse appointment to any clients who has demonstrated disregard of our cancellation policy. 

Late Arrivals & Grace Period: 

If you are running late to your appointment, we allow a five minute grace period. Please understand that clients are booked every 20 minutes and if you are more than five minutes late we will be unable to see you for your appointment and will result in a late-cancellation charge.

If you know that your running a few minutes late, we do ask that you please let us know. We might be able to squeeze you in if you give us a heads up. 

After Hours:

Any services booked after hours, Monday - Saturday, will be subject to an additional $10 fee. 

Refunds:

All single spray tans, monthly memberships, mobile tans, and retail item purchases are non-refundable.

Drugstore Products:

If you opted out to use the products we carry, we are unable to guarantee the outcome or the longevity of your tan. We are not responsible for any outcome associated with the results.. 

 

**We do reserve the right to refuse any services to client who has disregarded our policy.**

210- 802-1964

lovelifeandsugarberrys@gmail.com

6391 De Zavala Rd, Suite 111-B 

San Antonio, TX 78249

Payments 

We accept the following payments 

Cash

Credit | Debit Card 

 

Spray Tans are Non Refundable!

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 Love Life and Sugarberry's LLC